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Frequently Asked Questions
How does the customization process work?
Upload your image, and our system will precisely map it onto the paddle face. Your design is then produced using high-resolution printing and professional manufacturing.
Will the paddle look exactly like my image?
Yes – we guarantee 100% accurate visual reproduction of your design. What you upload is exactly what you get.
How long does production and shipping take?
Production usually takes 3–5 days. Shipping to most countries takes 7–12 days.
What if I’m not satisfied with the final paddle?
We offer a satisfaction guarantee. Contact us and we’ll make it right — even remake it for free.
Can I order customized paddles for my team, club, or business?
Yes, we offer tailored solutions for groups and organizations. Please email us at info@lumopickleball.com to discuss your needs.
